Privacy Policy for Strawza
At Strawza ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and share information when you use our delivery management platform, including our website and mobile messaging services.
1. INFORMATION WE COLLECT
- Personal Identifiers: Name, username, email address, physical address, and phone number.
- Account Information: Password and account preferences.
- Operations Data: Information related to delivery tickets, driver assignments, and vehicle details.
- Geolocation: Real-time route and location data for logistics and tracking purposes.
2. HOW WE USE YOUR INFORMATION
We use the collected data to:
- Provide and maintain our delivery management services.
- Facilitate communication between dispatchers and drivers.
- Send transactional updates, alerts, and customer notifications via SMS and email.
- Optimize delivery routes and improve system performance.
3. DATA SHARING AND THIRD PARTIES
We do not sell, rent, or lease your personal information to third parties.
SMS Messaging and Mobile Data (Twilio Compliance Clause):
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. DATA SECURITY
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
5. YOUR RIGHTS
You may access, update, or request deletion of your personal data by contacting your account administrator or emailing us directly.
6. CHANGES TO THIS POLICY
We may update this policy periodically. Your continued use of the service constitutes acceptance of the revised terms.
7. CONTACT US
If you have questions regarding this Privacy Policy, please contact us at support@strawza.com.