Vehicle
Driver
3
Notifications
4
Zone
How will your customers hear from you?
Every delivery notification (order confirmed, driver en route, delivered) goes out under your name, your email, your brand. Customers never see Strawza.
Customer sees this in their inbox
A
Acme Wines
<orders@acmewines.com>
Your order is on its way 🚗
Hi Jane, your delivery is heading your way. Track it in real time…
SMS preview
Acme Wines: Your order is on its way! Track here: acmewines.com/track/abc123
Your sender details
Appears as the sender name in email & SMS.
Customers reply to this address.
Delivery triggers
Choose which events trigger a notification to your customer.
| Event | Email |
SMS |
Preview |
|---|---|---|---|
Order Confirmed Sent when a ticket is created | |||
Driver En Route Sent when driver starts the delivery | |||
Driver Arrived Sent when driver is outside | |||
Delivered Sent when order is successfully dropped off | |||
Delivery Failed Sent if the delivery couldn't be completed |
All message templates are fully customizable in Settings → Notifications.
New ticket is created!
Omer Faruk Sari
Sultan Al Kabeer Road 260, Suasd , AL Hiuasd, Ras Al Khimah, United Arab
Emirates